Design Researcher and professor continually seeking insights & understanding.
Intro
It all begins with an a problem statement. The crux of an idea is determining if and what the challenge is that requires a design solution.
Currently, I am a full-time UX Researcher for a large retail company where I support CX strategies across brands.
My research interests include AI, HCI, decision-support, ubiquitous computing, interaction design, social computing, and smart devices.
I also like to do a bit of design work. View some examples!
Process
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Discover
Ensuring the problem is well defined is critical to the process. Discovering and defining the problem often starts with talking with stakeholders and people using the product.
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Build
Building encompasses sketches, prototypes, more research, and engaging with developers. Knowing what is possible within time and resource constraints informs research goals.
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Iterate
Continual improvement is the goal and that requires iteration. That may mean new features or smaller changes that will streamline workflow and improve time-on-task metrics.
I’ve been an IT professional for many years and love this iterations as a UX researcher. I enjoy the marriage of technology and humanness; it puts my skills to their best use. I would say I am a qualitative researcher with a healthy dose of quant. I enjoy delving into the numbers especially if it leads to more research opportunities!
In addition, I teach part time. I enjoy working with the future of this space. Fall 2023 courses are:
About
All works on this site are the property of my clients and are featured here with their express permission.